Privacy Policy – Creatorflood

Creatorflood (“we”, “us”, “our”) provides growth partner and operations services for online creators and coaches. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, visit our website, or communicate with us via social media, email, or direct messages.

1. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, social media handles.

• Business information: details about your brand, offers, audience, platforms, tools, and revenue (when you choose to share it).

• Communication data: messages you send us by email, social media, or direct messages (DMs), including any attachments or screenshots.

• Website data: IP address, browser type, pages visited, and other usage data collected through cookies or similar technologies.

• Client platform data (for clients): limited access to ad accounts, email tools, community platforms, CRM, or payment tools, as needed to perform our services on your behalf.

We generally receive this information when you:

• Fill out a form or book a call,

• Message us on platforms like Instagram, Facebook, or YouTube,

• Become a client and grant us access to your tools,

• Visit our website.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and messages.

• Evaluate whether we’re a good fit to work together.

• Provide and manage our services for you as a client, including:

  • Running ads and campaigns,

  • Managing email marketing and funnels,

  • Building landing pages, VSLs, and automations,

  • Helping manage your communities and operations.

• Improve our content, offers, and website.

• Send you educational content, updates, and marketing communications (you can opt out at any time).

• Comply with legal or regulatory obligations.

When we access your tools as a client (e.g., Facebook Ads, email platforms, Stripe, Skool, etc.), we only use that access to perform agreed services and will not contact or sell to your audience for our own purposes.

3. How We Share Information

We may share your information with:

• Service providers and tools we use to operate our business (e.g., hosting, email service providers, CRM, automation tools, analytics, ad platforms).

• Platforms you already use, such as Meta (Facebook/Instagram), Google, YouTube, or community platforms, as part of running campaigns or operations on your behalf.

• Professional advisers (lawyers, accountants) if reasonably necessary.

• When required by law or to protect our rights, safety, or the rights and safety of others.

We do not sell your personal information to third parties.

4. Data Retention and Security

We keep your information only as long as necessary to:

• Provide our services,

• Comply with legal obligations,

• Resolve disputes,

• Enforce agreements.

We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is 100% secure.

If you stop working with us and want us to delete certain data, contact us and we’ll do so where legally and contractually possible.

5. Your Choices

You can:

• Unsubscribe from marketing emails at any time using the link in the email.

• Ask us what personal data we hold about you.

• Request correction or deletion of your information, where applicable.

To exercise these rights, email: behnam@creatorflood.com.

6. International Transfers

We are based in [Canada/your country] but may use service providers and tools located in other countries. By interacting with us, you understand that your data may be processed outside your country, where laws may differ.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change. Continued use of our website or services after changes means you accept the updated Policy.